*Please note processing time could take up to 3 business days

COVID-19 Notice: Some packages may experience a 1-2 week shipping delay, as our logistics partners try to circumvent global lockdowns.

This also may affect our ability to offer Free Shipping to some countries. We have added the option of private couriers at checkout.




USA: 7-12 Business Days


Canada:  7-14 Business Days


Mexico: 8-14 Business Days



United Kingdom: 7-12 Business Days


Ireland:10-15 Business Days


Germany: 4-10 Business Days


Switzerland, Sweden, Belgium & Denmark: 5-12 Business Days


France: 6-12 Business Days


Italy: 4-12 Business Days


Rest of Europe: 5-12 Business Days



Australia: 4-12 Business Days


New Zealand: 4-12 Business Days



South Africa: 6-12 Business Days


Rest of Africa: Local Post 10-20 Business Days



Singapore: 3-10 Business Days


Malaysia: 6-12 Business Days


United Arab Emirates: 4-12 Business Days


Saudi Arabia: 4-12 Business Days


Rest of Asia (Local Post )


Local Post 10-15 Business Days



All of South America


Local Post 10-20 Business Days

Due to global lockdowns, we are unable to deliver to some countries, these countries include:


Curaçao, Guernsey, Dominican Republic, Guadeloupe, Aruba, Barbados, Bolivia, Martinique, Palestinian Territories, Peru, Sint Maarten, Jersey, Fiji, French Polynesia, Maldives, Myanmar (Burma), New Caledonia, Bahamas, Bermuda, Cayman Islands, Chile, Costa Rica, Ecuador, Guatemala, Jamaica, Trinidad & Tobago, Turks & Caicos Islands, Puerto Rico, Guam, Honduras, Mauritius, India, Bhutan, Papua New Guinea, Paraguay, Argentina, Timor-Leste, Egypt, Venezuela, Andorra, El Salvador, Sri Lanka, Kenya, Uruguay, Nigeria, Colombia, Uganda, Nicaragua, Afghanistan, Algeria, Armenia, Botswana, Cook Islands, Faroe Islands, Gambia, Georgia, Ghana, Gibraltar, Greenland, Iraq, Jordan, Kazakhstan, Malawi, Moldova, Montenegro, Mozambique, Namibia, Nepal, Seychelles, Tanzania, Tunisia, Zambia, Zimbabwe, Panama, Brunei, Macao SAR China, Somalia, Cameroon, Kosovo, Morocco, Pakistan, Bangladesh, Suriname, Guyana.



All orders will typically be dispatched within 1-3 business days from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. BALLALY is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and BALLALY will assist as much as possible to trace a missing parcel. BALLALY is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.


BALLALY is in no way responsible for any customs or import charges, charged to the customer by the shipping service.

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