Below FAQ are some common concerns of our clients before purchasing Our Stuff, if you have other questions, please just send it to
A BALLALY™ Protection Backpack can help prevent some of the more serious boo-boos. When wearing one, your baby may fall and hurt their head, but the damage should be limited to tears only.
If your child is super active or just learning how to crawl or walk, this is a great protector.
The baby wears it by slipping the straps around the shoulders just like wearing a backpack. The back has a circular protector that is super soft if they fall backward hitting their head.
Yes. Warm hand wash separately. Do not bleach, soak, or rub. Do not tumble dry. Do not iron. Do not dry clean.
You need to connect the USB port inside the backpack to the mobile power supply, and connect your mobile phone data line to the outside USB port.
Use the USB charging cable provided in the mobile power link package, and use the mobile phone charging cable to plug in the phone outside.
I received one, this diaper bag backpack has a USB cable, you can plug it into your charger in the bag, there is a standard USB port on the outside of the bag, you can use any device.
Yes this bag has A LOT of pockets and can hold at least four bottles with insulated holders. I love this bag it so many surprising features. I also had twins and it works great.
The pockets have an elastic band so they can hold a pretty big bottle. I put my yeti water bottle in the side and it holds well and our daughters sippy cups which are fairly large also. Hope that helps if you need a picture I can send with whatever you’d like
Yes. The front zipper has 2 pockets for bottles. But this bag has so many pockets, you practically put the bottles wherever you’d like.
ALOT!! I’m sure you could fit a couple baby outfits a dozen diapers, pack of wipes plus snacks and toys and two large water bottles on the sides. I have bigger kids and keep a toddler outfit and pack of wipes, two kindles and chargers, 6 colour books and crayons, a first aid kit, lots of snacks, mom items and two insulated stainless steel water bottles on the sides (one side pocket is made for wipes bit holds the water bottle). I absolutely love this bag and all the pockets, and the colour is stylish. It works great for older kids instead of “diaper bag.” Would be great for day trip or plane travel.
There are baby bowl and spoon in this set. For improved suction, dampen the bottom of the bowl and gently press the flat area. Please make sure the bottom of the bowl and table are clean.
Yes, the baby silicone dishes are made very well, they can be placed in boiling water.
Yes, I believe so. Very high quality! We love this baby feeding set.
All major credit cards and PayPal.
All payments are made in USD. Your bank will convert your total to your currency after your payment has been processed.
Returns are handled on a case-by-case basis. Please see our Return Policy.
No, you will receive store credit in a form of a gift card to the email provided. Please see our Return Policy.
Allow 2-4 business days for a response. Emails are answered in the order it was placed during operating business days (Weekends are closed).
Please include your full name, detailed message, and order number if available.
You may request a cancellation within 24 hours of purchase. Otherwise, we are unable to make any changes to your order. Please be sure to thoroughly read our descriptions and processing times.
You can check on the status of your order at any time by using the tracking number and link provided in your order fulfillment email. Please check your "Order has shipped" email. If you can't find it, please reach out to us by navigating to the Contact us page and sending us a message.
Once fast shipped, your order will arrive within 7 to 14 business days for the United States, Canada, Australia, United Kingdom, other countries standard shipping can take up to 28 business days, depending on how fast customs clearances take place and due to having multiple warehouses overseas. You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We're happy to help.
You have successfully subscribed!
This email has been registered